Technical Service Support/Administrative Assistant needed. Qualified candidates will have proven experience with resolving technical questions and issues by telephone and/or written correspondence in support of internal and/or outside customer technical systems or products. Responsible for responding to customer order requests and questions regarding technical problems of all products. Diagnoses, identifies, isolates and resolves problems utilizing historical database records. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to problems and patterns of problems. Maintain order entry system.

Qualifications:

Excellent PC skills, including the ability to format reports, forms, spreadsheets, and correspondence.

Proficient in Microsoft software: Word, Outlook, Excel.

Proficient communication skills: both verbal and written

Strong interpersonal skills; exude a professional and positive attitude.

Time management and

Multi-tasking skills

Demonstrated organizational skills, and a high degree of integrity.

Hours:

Monday-Thursday 6:00 am-4:30 pm

Job Type: Full-time

Salary: Up to $20.00 per hour

Shift:

Day shift

Weekly day range:

No weekends

Ability to commute/relocate:

Oroville, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location