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We’re here to help you with all your inquiries about Fex Chocolate. Whether you’re interested in retail partnerships, bulk orders, or just have questions, feel free to reach out! Our team will get back to you with all the information you need.
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Frequently Asked Question
Is it really the original?
Yes, Fex Chocolate is authentically produced in Dubai and we are the exclusive importer for Europe, ensuring its originality.
Why is the chocolate so expensive?
Fex Chocolate uses premium ingredients and is handcrafted, contributing to its price. Import duties and artisanal production further reflect the value.
What is the difference between Dubai Chocolate and "Dubai Style"?
“Dubai Style” chocolates are imitations, while Fex Chocolate is made in Dubai under strict standards.
Are there discounts for large orders?
Yes, we offer discounts for bulk and wholesale orders. Contact us directly for pricing details.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders within Europe take 5-7 business days.
How should I store Fex Chocolate?
Fex Chocolate should be kept in a cool, dry place away from direct sunlight. It’s sensitive to heat due to its artisanal nature.
Can I buy Fex Chocolate in retail stores?
Currently, Fex Chocolate is available through our online store. However, we are working on retail partnerships in the DACH region.
What is Dubai Style Chocolate?
Currently, Fex Chocolate is available through our online store. However, we are working on retail partnerships in the DACH region.